Ashland a symbol that small towns, Wal-Mart can co-exist

Ashland a symbol that small towns, Wal-Mart can co-exist

Dean Hoffmeyer / Times-Dispatch

“I thought it might put some people out of business, but it hasn’t,“ said Cathy Waldrop, a co-owner of Cross Bros.

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Six years after Wal-Mart came to town, Ashland is still Ashland.

There's still a quaint downtown with railroad tracks running down the middle of the main street, and there's still a bustling business corridor just off Interstate 95.

Mom-and-pop stores and local restaurants still flank the tracks of the historic district, offering locals, college kids and passers-by ample opportunity to soak in the small-town charm.

But nearly a decade ago, the threat of a Wal-Mart moving in and disrupting that charm spurred local debate so heated that it caught national attention and became the subject of a PBS documentary about what happens when the world's largest retailer moves into a small town.

Last week in Orange County, officials capped their own two-year debate by listening to more than 100 people speak for and against Wal-Mart before voting to allow the retailer to build near a Civil War battlefield. That fight, too, caught national attention. While there's no word of a pending movie about Orange's Wal-Mart battle, the opposition could muster star talent among its ranks, with documentary filmmaker Ken Burns and actor Robert Duvall on its side.

Now, officials and residents in Powhatan County are bracing for a fight of their own after the announcement several weeks ago that Wal-Mart wants to build there.

"A lot of us moved here to get away from the big boxes," said Debbie Markel, who owns Apothecarian Herbals in Powhatan and has led the early charge against the store. "Now it's following us out here."

Markel said she and other business owners had the usual fears of Wal-Mart, with competition they won't be able to match and fast-moving sprawl topping the list. They're meeting Sept. 8 to begin devising a plan to fight back.

"When they can buy shampoo a million bottles at a time, I can't touch that," she said.

Markel said she wasn't particularly happy, either, that county officials had been trying to keep negotiations quiet. She found out after filing a Freedom of Information Act request. "It didn't have to be that way," she said.

Wal-Mart officials did not return several phone calls for comment last week.

The people in Orange and Powhatan could look to Ashland for a peaceful solution.

Ashland solved its Wal-Mart dilemma by imposing restrictions on the store.

It's smaller and more secluded than typical Wal-Marts, with two of the three approaches on tree-lined streets. Its brick facade is a bit nicer than the standard cinder-block construction. And six years later, it has not become an anchor in the middle of sprawl; other than one short strip of shops, the Wal-Mart area is actually a partially hidden, quiet respite in a heavily traveled corridor.

In other words, if you don't know it's there, you're not likely to find it.

Most important to the area, since the store opened in 2003, Ashland has not become a ghost town.

"I thought it might put some people out of business, but it hasn't," said Cathy Waldrop, a co-owner of Cross Bros. Grocery Store on South Railroad Street. "Business has been slow, but so has the economy."

Across the street, Ian Kirkland has seen change in town since opening The Caboose, a shop for wine and fine food, in 1997.

"Some shops have come and gone, but I don't think that's Wal-Mart," he said. "The people in Ashland are extremely loyal when it comes to local businesses."

A few doors down, Jim Donlon is quick to say he wasn't part of the debate. "We didn't get here until 2003," he said inside his store, Train Town Toy & Hobby.

Wal-Mart or not, he was excited then -- and still excited now -- about moving from the Northeast to open his store in Ashland.

"It's one of the few places in the country where you can actually run a store across from the tracks," he said.

Like most of the business owners in the area, Donlon complimented Wal-Mart for its sense of community spirit.

"If you need something, they're there," he said. "I can't say that for every national retailer in this town."

Resting on a bench wrapped around a tree outside Cross Bros., Ray Martin finished off a cigarette and thought for a moment about Wal-Mart's impact on the town he has called home for 12 years.

"I can't tell a difference," said Martin, a 73-year-old retiree who moved to Ashland from Mechanicsville because that town had grown too large. "I don't shop at Wal-Mart because it's too far away."

At Ashland Ace Hardware, less than a mile from the Wal-Mart, Mike Traweek had high praise for Wal-Mart's community involvement.

"Wal-Mart has been a good neighbor," said Traweek, the 20-year-old son of the store's owner. His family bought the store in January 2000.

He and other employees said they hadn't seen much impact since Wal-Mart opened.

"Maybe if it was a Supercenter," he said. "But that store is smaller than most. They don't really specialize in what we do."

Ace employee Bob Holman, 60 and a lifelong area resident, added that "Ashland has always been two towns," referring to the national franchises that clog the area just off Exit 92B of I-95, offering travelers all manner of food, fuel and overnight accommodation. "There's the [U.S.] Route 1 corridor, and then there's the train town."

He said service would always be the thing that would keep small businesses going, even in the face of Wal-Mart's low prices.

He said he remembered that during the debate in Ashland, he heard a woman saying she was looking forward to Wal-Mart so she could get batteries for her hearing aid.

"Well, we sell batteries, too," Holman said, pointing to his own hearing aid. "We might be a dollar more, but we have them."

The difference, he said, was service. "We can give them one-on-one service," he said.

As for the fear that Wal-Mart would ruin town, Holman chuckled.

"I'm old enough, I remember [Interstate ] 95 going in," he said. "Everybody said it was going to kill every business on Route 1. Some did go away, but look now. From Petersburg to Washington, it's just nothing but businesses."



Contact Zachary Reid at (804) 775-8179 or .

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Reader Reactions

Flag Comment Posted by bw on September 02, 2009 at 9:25 am

“My little Cupcake is gone; Van Hair gone; the empty cinema (forever gone); a pub next to library, gone. What about all of the FOR RENT signs?“

I am a little confused by this.  I know Walmart does sell cupcakes, but they do not have a Hair shop, cinema or pub.  So how did they run those places out of business?  The article includes complaints from a Powhatan business owner of an Apothecarian Herbal shop.  Not sure what she sells but I have never noticed any herbal sales in Walmart, nothing more than the same offered at local drug stores?

Another complaint is low wages and benefits but I expect they are as good or better than most local small retailers.  They are not competing with high salary businesses.

Flag Comment Posted by HerbWoman on August 31, 2009 at 6:56 pm

Wal-mart DOES shut down small businesses. Many studies have shown that within 10 years or so about 50% of all locally-owned businesses shut down after Wal-mart comes to town. Farmville, Blackstone, & Danville, to name a few, died once Wal-mart devoured them. In Powhatan, the plan is for a Super-Wal-mart, the type that takes over and sells everything except houses. Plans also show more stores to be built on the same property. This is not a small, cute little Wal-mart like in Ashland.

And Ashland is the exception, not the rule, and Powhatan doesn’t have a quaint little destination shopping site OR a train station to bring people in for shopping. It will be the Wal-mart and a handful of surviving shops that don’t directly compete. That’s how it usually works.

Mr. Reid may want to do his due diligence and visit the ghost towns that Wal-mart has created in its wake and THEN write about survival.

Flag Comment Posted by Reverend on August 31, 2009 at 5:17 pm

Where else in this country can you wander after midnight looking at people, going “Why am I in here”, and “Are they thinking the same about me”?

WAL-MART! BRINGIN’ THA’ FREAKS OUT AFTER MIDNIGHT SINCE 1980!

Flag Comment Posted by Bob on August 31, 2009 at 5:08 pm

I don’t quite understand the “Walmart sells cheap chinese stuff” comments being made.  A tube of Crest toothpaste is a tube of Crest tooth paste no matter where you buy it.  The same with Heinz catsup or Kellogs ceral.  I was in the town of Bowling Green and the local mom and pop hardware was selling Coleman camping fuel (propane) for $7.50 per bottle.  Walmart sells it for less than $2.50.  Since all cans of Coleman fuel are identical whether the mom and pop is selling it or Walmart…what would you guys do?...  Pay the extra $5 or get it at a reasonable price?  Finally, Ashland tried very hard to keep Walmart out of town.  But why?  Have any of you seen the Rt. 54 corridor between Rt. 1 and I-95?  You’ll find every cheap fast food restaurant, cheap run down motels, and ugly signs. If the people of Ashland ignored that blight for all these years, why then worry about what Walmart was going to do to the community.

Flag Comment Posted by Donk on August 31, 2009 at 4:35 pm

One thing about Walmart is you do get to meet all the non-English speaking people in the neighborhood

Flag Comment Posted by scotchtown on August 31, 2009 at 4:32 pm

This article is problematic for several reasons, far too many to list here.  Let’s start with the photo.  Isn’t it curious that the RTD chose not to photograph Cathy Waldrop infront of her grocery store so RTD readers would KNOW that she is associated with Cross Brothers, an Ashalnd institutionand not WAL-MART?  For all we knew, this photograph could have been snapped inside of WAL-MART.  I find it unethical that the reporter used these small business owners to represent his own projected fantasy of “peaceful co-existence.“ Why not give Cathy and her family some free publicity with a storefront shot cosidering the RTD USED them to gin out this fiction?  By the way, what small business owner, in their right mind, is going to alienate current or potential customers by bashing WAL-MART? 

I actually wondered if the reporter noticed the empty storefronts once he cross U.S. 1 and headed for the RR tracks?  The Dresser Drawer is gone; My little Cupcake is gone; Van Hair gone; the empty cinema (forever gone); a pub next to library, gone. What about all of the FOR RENT signs? 

The RTD will NEVER publish an “objective” article critical of WAL-MART as a business model, especially because the RTD is not objective. 

If you support local businesses, why would you shop at WAL-MART and send your money to Arkansas?  How can a small town fight the world’s LARGEST retailer in al seriousness?  What a testament to Ashlanders that they DID receive national attention and thet they forced WAL-MART to adhere to some community standrards!  I hope Powhatan can, at the very least, do the same. 

What about the Class Action lawsuit filed against WAL-MART? Although more than two thirds (2/3) of its hourly employees are female, they hold only one third (1/3) of store management jobs, and less that 15% of store manager positions.  In addition, as Wal-Mart’s own workforce data reveals, women in every major job category at Wal-Mart have been paid less than men with the same seniority, in every year since 1997 even though the female employees on average have higher performance ratings and less turnover than men.  Internal Wal-Mart documents acknowledge that it is “behind the rest of the world” in the promotion of women to management ranks.

If this is true, WHY would you want to support a company that discriminates against women?

It is well-known that Wal-Mart has a history of building large stores in environmentally sensitive areas, has been cited by the EPA for Clean Air and Clean Water violations, and is, in its own words, responsible for nearly 250 million tons of greenhouse gases each year.

Recently, WAL-MART promised to be an industry leader for environmental sustainability (greenwashing). If SPRAWL-MART makes good on its promises to use 100% renewable energy and produce zero waste through its supply chain, the positive effects on global warming, the use of toxic chemicals in production and sustainable product sourcing could be tremendous. Unfortunately, I doubt this will happen.

Why not join others who seek to hold WAL-MART accountable for its promises and to encourage them to be a morally responsible company?  It’s not about being against capitalism, it’s about being FOR a business model that is truly sustainable over the long haul.

Flag Comment Posted by bubblegum on August 31, 2009 at 3:56 pm

“I am always baffled how you never see the same vitriolic response when a Target, Home Depot, or Applebees cuts down some trees to build a store.“

I am no less opposed to them as Wal-Mart. They all amount to aesthetic pollution.

Flag Comment Posted by Enigma on August 31, 2009 at 12:18 pm

As a almart shopper I am confused to hear people say they sell cheap chinese products when in fact walmart sells the same items that you can find in other stores.

Flag Comment Posted by martin on August 31, 2009 at 12:06 pm

I don’t know about the impact on the community but while in Ashland I stopped there to just check it out. We walked in and turned around and walked out. The isles are very narrow, stuff everywhere and people everywhere. If I have to go I go to the one in Williamsburg. It has managed to stay pretty nice. Clean and not junkie.

Flag Comment Posted by virginian64 on August 31, 2009 at 10:05 am

The Ashland experience is actually more the norm than the exception in terms of impact on local businesses. Several recent studies show that Wal-Mart actually attracts people into these smaller towns who wouldn’t otherwide come there to shop.  They shop at Wal-Mart, then shop at other stores, eat lunch, go to tourist attractions, etc.  It’s like a big magnet that ends up benefitting a number of businesses.

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