60 Seconds with: Troy Flaherty of CarMax
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60 Seconds With ... Troy Flaherty
A car dealer tells you how to get the best deal on your next set of wheels.TROY FLAHERTY Metro Business asked Troy Flaherty, the mid-Atlantic regional vice president of purchasing for Goochland County-based CarMax Inc., about what should consumers keep in mind when car shopping:
"I think the first thing you should consider when you're purchasing a new or used vehicle is that it is big-ticket item, so we suggest you start with online research to determine which vehicle meets your needs and your lifestyle.
"Consider your budget and whether or not you will be financing that vehicle.
"I would also consider how the sales consultant is paid for the transaction. . . . Consider the reputation of the dealer. Ask them if they have a return policy. . . .
"Ask your dealer for a free vehicle-history report. And always test drive any vehicle before you purchase it." Watch the interview with Troy Flaherty on TimesDispatch.com. Keyword: Metro Business
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Reader Reactions
Car-Max system apparently does not allow for “none, N/A, No Other” to be written in where co-signer or co-purchaser name/signature would go….even when you are paying CASH! Do not sign documents or contracts with BLANK spaces.
A vehicle was purchased the next day from a more accommodating dealer.
On a prior trip they offered me 30% of average wholesale on their guaranteed purchase program.
I’m done, never again.
I have looked at several autos at Carmax for purchase. I found most came from the north and had varying amounts of rust on the underside. It has been done here in Virginia for many years. You buy wholesale vehicles in the northern states where they have allot of salt on the roads during the winter which takes toll on the bottom sides of practically new cars. You sell them in the south where people are unsuspecting of the rust condition. Then take the solid cars north where they notice the amount of rust because of damage done to their previous vehicles. Before you buy a vehicle always get down on the ground and look under the car. Notice around the frame and bolts to see if there is rust and if it has been painted over to hide it. Usually the paint will be peeling because it does not stick well to the rust. Check the carfax and see where the car was purchased and how long before it was sold to Carmax and moved here. Beware or you may wind up with a car in a few years with rust holes in it while you are still making payments.
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