VITA contract is six months late, says official
Published: June 30, 2009
Virginia's computer agency is six months behind schedule in putting in place a $2.3 billion contract with Northrop Grumman for info-tech services.
Leonard M. "Len" Pomata, acting head of the Virginia Information Technologies Agency, disclosed the delay yesterday in the opening of House of Delegates and state Senate inquiries into the controversy engulfing the sprawling department.
Pomata, installed when the previous chief information officer, Lemuel C. "Lem" Stewart Jr., was fired as CIO for questioning a monthly, $14.3 million bill from Northrop Grumman, said it now will be Christmas before the state's new, privately run IT management plan is implemented fully.
The venture, complicated by continuing complaints from agencies about poor, expensive service, is emerging as an election-year challenge for departing Democratic Gov. Timothy M. Kaine and legislators in both parties.
Kaine, who has defended the VITA-Northrop Grumman alliance, said through spokesman Gordon Hickey that he is deferring to the board that oversees the agency to set right the contract. That board is made up of gubernatorial and legislative appointees.
Speaking before a House committee that questioned whether Northrop Grumman is failing to fulfill its obligations under the state's richest-ever privatization pact, Pomata said "service levels, in general, are below expectations."
But when asked why the state had not withheld payments to Northrop Grumman to force improvements, Pomata, who also is Kaine's secretary of technology, said he had not determined how using the power of the purse would affect service.
Senators expressed concern about the cost of the program to taxpayers and asked whether the 10-year contract could be junked. Short of that, they wanted to know what steps could be taken to save money.
Sen. Yvonne B. Miller, D-Norfolk, head of the Senate Finance subcommittee investigating the troubled VITA-Northrop Grumman alliance, said "some bumps in the road" were anticipated, but "problems are bigger than expected."
Northrop Grumman, stepping up its response to a growing business and public-relations challenge, acknowledged difficulties.
They include, the Chantilly-based defense company said, delays in completing an inventory of all state-owned computer equipment -- a first step toward determining what needs to be replaced as well as the cost of upkeep. Northrop Grumman promised to assign more employees to the project.
"Transformation does not take place on a straight line," said Jorman Granger, a Northrop Grumman vice president and lobbyist who has been amassing contacts in Virginia government since serving as a top aide to then-Gov. L. Douglas Wilder nearly 20 years ago.
The company had no immediate comment on whether the price of the contract should be adjusted because of delays -- an idea floated by senators and delegates.
The General Assembly's accountant, the auditor of public accounts, reported to the Senate subcommittee that the state has blocked $13.6 million in payments to Northrop Grumman since 2006 for inadequate service. The company since has been paid about $5 million, reducing the withheld amount to $8 million.
Meantime, additional details emerged surrounding Stewart's dismissal.
James W. McGuirk II, chairman of the VITA board, said in a letter Friday to Del. Samuel A. Nixon Jr., R-Chesterfield, an IT expert and head of the House Republican Caucus, that Stewart was removed "to avoid a major rift in the program with Northrop Grumman."
McGuirk also said Stewart had the authority to stop payments, "regardless of the desire of the board."
Stewart, who remains a consultant to VITA, did not return a phone call seeking comment.
Illustrative of discontent with the VITA-Northrop Grumman deal: continuing concern over the recent hacking of drug-prescription records in the Department of Health Professions.
The agency's director, Sandra Whitley Ryals, told the House Science and Technology Committee that some physicians are concerned about prescribing serious pain medications because they don't have access to the drug data base.
Del. Harry R. Purkey, R-Virginia Beach, questioned whether the security failure represented a breach of contract by Northrop Grumman and is grounds to renegotiate.
Contact Olympia Meola at (804) 649-6812 or
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Contact Jeff E. Schapiro at (804) 649-6814 or .
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Reader Reactions
Not so fast boys.. I’m getting pretty fed up with the lack of information coming forth to the public. I’ve been an outsourcing project manager and as a private citizen I’ve been on a board to oversee state government I/T operations (New Mexico).
I want to know:
1. Why is the pc audit late? What is being done to remedy this?
2. Why is the plan implementation 6 months late and why is the public just now hearing about this?
3. Since it’s pretty obvious what happens when an outsourcing client withholds payment (the outsourcing company climbs on the back of the outsourcer project manager to determine what’s wrong and what can be done to rectify the problems (and get the money).
4. Top level VITA person sits down with the NG person that the highest ranking onsite NG person (presumably the project manager)reports to and map out a strategy…point by point… of what to do to get things back on schedule and how to tell the publc and VITA staffers exactly what’s happening and what the future holds.
Right now the lack of public information and info to VITA staffers is cauing everyone to give up hope..
Give us more info that paints a clear picture of why there’s a perception of poor service and what will be done about it. Give us a timetable so we know when to expect improvement and before that, when to expect details of what that improvement will look like.
If there’s no hope then stop paying NG and begin contract termination proceedings. (there’s always performance outs in outsourcing contracts…if there isn’t then the developers of the contract should be taken out back and shot.
John
This VITA contract has all the earmarks of being Virginia’s equivalent to the ‘Big Dig’ fiasco in Massachusetts. Lem Stewart knew the score when he withheld payment from NG. I am outraged as a VA taxpayer that Kaine and others in office do not also hold this line.
VA will get raped by NG in this arrangement - I want to go on record as stating this early on. And the local politicians just line up and drop their drawers?
Hope that RTD does not ‘silence’ my comment….if they do I will be back
A cranky VA taxpayer…
Way to go VA ! ! ! Stewart gets fired for expecting Northrup-Grumman to do what they agreed to ?
I am so glad to see my tax dollars being spent efficiently…...NOT ! ! !
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