If you are a subscriber and have a delivery issue, please use our subscriber services system. First-time users will need their Times-Dispatch account number to set up a username and password. If you do not have one, please contact our customer service department.
To contact our customer service department at (804) 644-4181 or 1-800-468-3382 (Hours: Monday - Friday, 5:30 a.m. – 5 p.m.; Saturday, 5:30 a.m. - 11 a.m.; Sunday, 6:00 a.m. - 11 a.m. and holidays, 5:30 a.m. – 11 a.m.).
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If you had a problem with a newspaper rack or single copy vendor, please give us the location. It doesn't have to be an address; just a short description will do.
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